Consulting

Corporate communications that make an impact

Why consulting is the key

To be really effective, successful corporate communication must be selective and has to hit home. Powerful communication architecture is the basis for ensuring that messages are not only heard but understood and can become emotionally anchored.

Companies are often faced with the challenge of conveying complex contents to a large number of stakeholders – be it internally to employees or externally to customers, investors or the general public.

Every target audience has its own expectations and communication needs and to selectively cater to these requires a great deal of expertise and sensitivity.

We do not see ourselves as external consultants who provide advice from an outside perspective but as strategic partners who sharpen the essence of your communication and concisely enhance it, together with you. Therefore, we always keep the big picture in mind: From the individual message, through strategic planning to step-by-step implementation – emotionally, sustainably and always with an eye on the objectives.

Analysis of
the status quo

The beginning of every successful consulting processBefore we provide recommendations or develop strategies, we conduct a thorough analysis of your corporate communication up to the present moment. As a whole or in specific areas. We find out what works well and where there is potential for optimization. It is not only about uncovering weaknesses but about discovering opportunities that can make your communication more effective. This analysis is the basis for all further steps.

Strategic Alignment

Developing the central narrativeBased on the analysis, we create a strategic realignment of your communication. The central focus is a clear and engaging narrative that unites all future actions. This guiding principle is based on the specific values of your brand, your objectives and the vision of your organization. It is our goal to develop a consistent communication strategy that provides success in the short term as well enhancing your brand in the long term.

Defining Actions

Customized concepts for every target groupAfter having defined the strategic alignment, we define concrete actions. This is about developing the appropriate actions for various stakeholder groups and selectively defining the right channels for these. Every action is individually tailored to meet the needs and expectations of the respective target group to generate maximum impact.

Continuous Guidance and Optimization

Reacting flexibly to changeCommunication is a dynamic process. Our consulting process therefore do not end with the development of a strategy. We provide you with continuous support during their implementation. We regularly monitor the effectiveness of the actions and adapt them to meet new requirements if necessary. It is our goal to keep your communication strategy flexible and up to date at all times so that we can react quickly to new challenges when we need to.

Corporate communication that

works. With us at your side.

Our goal is to not only reach short-term communication objectives but to develop your corporate communication in such a way that it is successful in the long term. This requires us to stay in touch with your team on a continuous basis, to conduct regular evaluations and to create an ideal co-creation process. As your strategic partner, we are there for you when you need us, so that we can continue optimizing your communication and react flexibly to any changing conditions.

At what when why we combine analytical precision with creative instinct to raise your communication to new levels. Our approach creates a stable basis and enhances the emotional and therefore lasting connection to your target groups. We will support you in defining the right communication actions and to implement them where they are able to generate the biggest impact.

Convincing works best by showing:

Purpose Development - Empowering success through financial expertise

Purpose Development

Empowering success through financial expertise

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Media Fitness Seminar Series - Mastering Media Excellence: Empower your digital edge

Media Fitness Seminar Series

Mastering Media Excellence: Empower your digital edge

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Frequently asked questions about consulting

Answers to the key questions regarding the analysis, strategy, implementation and impact of professional consultancy services.

Consultancy is useful when communication strategies need to be reviewed, refined or developed from scratch – for example, during periods of growth, restructuring, rebranding, repositioning or ahead of strategically important events. The aim is to align content, messages, channels and target audiences with the occasion at hand and to convey a consistent message across all channels.

Communication strategy, brand and communication architecture, format and concept development, analysis of the events portfolio, internal communication, change communication, and optimisation of the efficiency and impact of event landscapes.

Typically: Analysis of the current situation → Target vision → Strategy and concept → Recommendations for implementation. We define milestones at which the impact becomes visible.

Consulting reviews, refines and develops the overarching communication architecture – in other words, how and through which channels brands communicate. Campaigning translates this architecture into specific, time-limited communication campaigns across multiple channels – with clearly defined objectives.

External consultants bring methodology, market benchmarks and an unbiased perspective. They help overcome operational blindness and speed up decision-making.

Clarity regarding objectives and measures, more efficient processes, a more effective communication framework, and a clear basis for decision-making for senior management.

Communication has become significantly more complex in recent years – due to parallel brand architectures, complex stakeholder landscapes, internationalisation, fragmented media usage and expanding event portfolios. Companies benefit particularly from consultancy where this complexity – whether internal or external – acts as a hindrance to effectiveness: consultancy brings clarity to the communication architecture and makes the use of resources measurably more effective.

Yes. We run workshops, interviews and strategy sessions efficiently via remote channels – supplemented by face-to-face meetings at key stages.

Clearer communication strategies, optimised processes and structures, a more effective portfolio of events and communication formats, greater efficiency in the marketing budget, and a measurable improvement in the performance of communication investments.

The initial benefits – clarity, focus and the ability to make decisions – are often noticeable after just a few weeks. Lasting results are achieved through consistent implementation and ongoing support.

 

What our customers say

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Company name

Voith

Position

Member of the Supervisory Board

"As a communications and events agency, you have impressed us across the board with your organisation of high-profile events. We cannot recommend your professional, high-quality services highly enough. We were particularly impressed by how you responded to our ideas and requirements on a case-by-case basis and supported us with bespoke solutions."

Company name

Mercedes-Benz Cars Middle East FZE

Position

Procurement Manager

"After intensive preparation, we were able to enjoy a fantastic family celebration with the team from what when why. The feedback was overwhelming. You developed a brilliant concept and brought it to life in no time at all with tremendous dedication. Every detail was taken care of perfectly on the day. Thank you so much for this outstanding collaboration!"

Company name

TRUMPF

Position

Reception / Press Team Lead

"The presentation by the team from what when why got our event workshop off to a brilliant start. The participants were delighted and took a lot away from it. It’s a shame that time was limited – hopefully we can do something like this again in the future."

Company name

Baden-Württembergische Bank

Position

Marketing Manager

"We would like to extend our heartfelt thanks to the team at what when why for their support and dedication during our anniversary celebration. It was a fantastic event, and the feedback from our guests was nothing short of phenomenal. You played a key role in making this event such a great success. Thank you very much for your excellent work!"

Company name

FEINMETALL

Position

Managing Director

"We're still absolutely blown away by this fantastic event, with all its hands-on activities and impressive shows. From the catering to the logistics, everything was perfectly organised. The day was a resounding success and will remain a fond memory for all of us. Many thanks to the team at what when why for pulling it off so brilliantly!"

Company name

TRUMPF

Position

Events Coordinator

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